OverDrive & Libby app are asking for my PIN

Answer

Your PIN is the same pass code that you use to sign into the Carlsbad City Library catalog or self-check kiosks to access your account.

I do not know my PIN/Password. How do I reset the PIN/Password on my account?

To reset your PIN, click the My Account link on our website and click the Forgot PIN? link in blue. Enter your library card number and a PIN recovery link will be emailed to you. Please do not include these symbols in your new PIN: $ # *.

If you do not receive an email within a few minutes, please contact your nearest Carlsbad City Library location via phone, chat, Ask Us, email, or in person to update your information. 

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  • Last Updated Jan 05, 2023
  • Views 17362
  • Answered By Susan - Carlsbad City Library

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